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Front Desk Attendant Training
Front Desk Attendant Training
Curriculum
3 Sections
6 Lessons
4 Weeks
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Zoo 101
Welcome to the Zoo. Here you will learn about the franchise, local history and club level information. All the things you need to know, to be successful in representing our brand.
3
1.1
The Zoo Health Club Franchise
90 Minutes
1.2
Memberships
90 Minutes
1.3
Zoo 101 Quiz
30 Minutes
10 Questions
Front Desk Procedures
3
2.1
Daily Routines & Expectations
90 Minutes
2.2
Retail
90 Minutes
2.3
FD Procedures Quiz
30 Minutes
10 Questions
Zoo Policies
3
3.1
FAQs
60 Minutes
3.2
Membership Edits
90 Minutes
3.3
CMS Quiz
30 Minutes
10 Questions
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